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Monday November 17, 2008

Survey Seems To Have Some Question Bias

This amused me. It's from a Government Ministry website here in the Middle East:

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I checked the Arabic version of the same site - there's an extra option in Arabic:

متوسط (Average)

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Here are the results so far:

Picture 4.png

Arabic results:

Picture 6.png

So, English speaking participants questions have some bias but the Arabic less so. Seems English speaking site users aren't quite as satisfied, despite not having the option to say so.

It's a great way to guarantee customer sat. though!

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